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Wakanow promises better travel experience for customers

THE new head of Wakanow.com Restricted, Nigeria’s premier on-line travel reserving platform,   Mr. Adebayo Adedeji, has promised to deal with buyer satisfaction, innovation, growth and automation.

Adedeji spoke  at his maiden media interplay in Lagos.

Customers,based on him,will  “not only get the best, value-adding travel products and services but also that their experience is the best it can be, from the moment of first contact, online or offline.”

These embody  a easy reserving course of, dependable turnaround instances, and a high quality that exceeds your expectations.

Whereas reaffirming Wakanow’s place as Nigeria’s No 1 on-line travel company, Adedeji said that the corporate’s “strength lies in our innovative travel solutions, ranging from Pay-Small-Small, which is an instalmental payment plan for travel products and our value-adding ancillary products launched within the last few months which include automated flight reminders, airline liquidation insurance, lost baggage insurance, seat selection, airport protocol services and so much more”.

Learn additionally: Airlines’ role in developing airport hubs

“At the heart of our market leadership is innovation and more than ever before, we are committed to being first to market with game-changing travel solutions”, he added.

On growth and automation, the brand new CEO stated: “We are committed to expanding our customer touch points both online and offline in order to bring travel closer to our customers. To this end, we are proud to announce partnerships with key strategic institutions with the requisite spread and network, both online and offline. With these partnerships we are able to serve even more customers across the globe”.

Adedeji joined the corporate earlier within the yr and was till his elevation to the place of CEO, the Chief Industrial Officer (CCO) of the corporate accountable for driving the transition programme of Wakanow.

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